Frequently Asked Questions
Need help? Find answers to the most common questions about Old’s Cool gear, retro items, and orders below.
Old’s Cool is a curated retro store focused on original items, nostalgia, and culture from the 80s, 90s and early 2000s. Everything you see is selected for its character, story, or cultural relevance rather than mass-produced trends.
We stock a mix of original retro items and selected reissues. Each product page will clearly state what it is. If it’s original, it’s original. If it’s a reissue, it’s chosen because it still carries the same energy.
Most of our retro items are one-off pieces. Once they are sold, they are gone and moved into the Museum archive. This is not a restock model — it is a rolling collection.
The Museum is our archive of sold items. Once something is gone, it stays there as part of the Old’s Cool collection history. Each item is logged and becomes part of the sequence.
UK orders are typically delivered within 3–5 working days. Some items may ship faster depending on availability. International delivery can take 7–14 working days depending on location and customs.
Yes. International shipping is available. Delivery times and costs will vary depending on the destination and customs processing.
Yes. If the item is not as decribed we of course you can! One-off retro items may have different conditions depending on the product, so check the listing details. For returns, contact enquiries@olds-cool.co.uk.
No. Retro items will often show signs of age, use, or wear. That is part of their character. We aim to show condition clearly in images and descriptions so there are no surprises. Clear pics and description help with that and also if something has been in a box for 45 years - it will of course show some signs of degredation in some cases even in perfect humidity
You will receive a confirmation email immediately after purchase. If you do not see it, check your spam folder or contact us directly.
We accept all major card payments and PayPal through our secure checkout.
Yes. We work with selected contacts and collectors to sell items on a consignment basis. If you have something that fits the Old’s Cool style, get in touch.
Because this is not a generic store. Everything is curated, limited, and part of a growing archive. Once something is gone, it becomes part of the history — not a restock. It's also one of the best online stores on shopify
